Terms & Conditions

These Terms of Use (the “Terms”) apply to the website sweet-salone.com and services offered by using the Website. The Website is an official website of Stichting Aurora, KVK number 87210517, Waalhaven Oostzijde 81, 3087 BM, Rotterdam  (hereinafter referred as the “Company”).

Definitions and Interpretrations


By accessing or using the Website and any services made available through the Website and affiliated websites, if any, (collectively, the “Services”), you (“User” and collectively with others using the Website “Users”) agree without any modifications to be bound by these Terms.

The Services are provided by the Company, and the terms “we,” “us,” and “our” refer to this legal entity. The Company may change the scope of the Services or stop providing Services in entirety at any time. Certain Services may be performed by different parties, including subsidiaries, affiliates or subcontractors of the Company, and in such event Company will notify you of the name of such service provider.

The information made available on our Website may be altered or removed at any time without prior notice. Company reserves the right to change or modify the terms and conditions contained in these Terms at any time and from time to time at its sole discretion without your prior consent. We will provide notice that a change has been made to these Terms by posting the revised Terms to the Website and changing the “Last Revised” date at the top of the Terms.

Subject to applicable law, the method of notification will be left to the Company’s sole discretion.


Confidentiality Of The Transmission Of Information Over The Internet


The transmission of data or information over the Internet or other publicly accessible networks may not always be secure and is subject to possible loss, interception, or alteration while in transit. Accordingly, Company does not assume any liability for any loss or damage you may experience or costs you may incur as a result of any transmissions over the Internet or other publicly accessible networks, including but not limited to transmissions involving the Website or email with Company containing your personal information while using an unsecure network. While Company will make all commercially reasonable efforts to safeguard the privacy of the information you provide to Company and will treat such information in accordance with Company’s Privacy Policy, in no event will the information you provide to Company online be deemed to be, confidential, create any fiduciary obligations for Company, or result in any liability for Company in the event that such information is accessed by third parties without Company’s consent while you use an unsecure network.

Company may disclose, upon acquiring prior consent from the client, to third parties the fact that you are a client of the Company, the general nature of the Service in which the Company has assisted you. Additional information on the Services supplied to you may be disclosed by the Company without your consent, if such information has entered the public domain before disclosure by the Company. The Company may use your trademark or logo in conjunction with permitted provision of information.


Products, Pricing and Availability


Whilst every effort has been made to ensure that all general descriptions of our Products are available and correspond to the actual Product that you recieve, We are not responsible for any variations from these descriptions as the exact nature of the Product may vary since each product is handmade and unique.

All pricing information on the Website is correct at the time of going online. We reserve the right to change prices and alter or remove any special offers from time to time and as necessary.

In the event that prices are changed during the period between an order being placed for Services and Us processing that order and taking payment, then the price that was valid at the time of the order shall be used.


Orders and Provisions of Services


Advertisements of goods and services provided by the Company on its Website constitute a public offer. By placing an order you accept the public offer.

Order confirmations will be sent to you before the Services begin and shall contain the following information:

  • Confirmation of the Products ordered;
  • Fully itemised pricing for the Services ordered including, where appropriate, taxes, delivery and other additional charges;

If We, for any reason, do not accept your order, no payment shall be taken under normal circumstances. In any event, any sums paid by you in relation to that order will be refunded within 7 calendar days.

Payment for the Services shall be taken via your chosen payment method immediately at time of purchase.

We aim to fulfill your Order within the time frame indicated at time of purchase. If we cannot fulfill your Order within a reasonable period, we will inform you at the time you place the Order by a note on the relevant web page or by contacting you directly after you place your Order.

Company shall use all Our reasonable endeavours to provide the Services with reasonable skill and care, commensurate with best trade practice.

In the event that Services are provided that are not in conformity with your order and thus incorrect, you should contact Us immediately to inform Us of the mistake. We will ensure that any necessary corrections are made within five (5) working days.




The consumer will be entitled to return the product that has been delivered, within a term of 14 days after the product has been received, without stating his/her reason for doing so, in the manner indicated on the invoice and on the website, provided that the product has not been worn/used, is undamaged and (insofar as possible) is in the original and undamaged packaging. 



Use of the Website is also governed by Our Privacy Policy which is incorporated into these Terms by this reference.


How We Use Your Personal Information (Data Protection)


All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the GDPR and Directive on privacy and electronic communications.

We may use your personal information to:

  • Provide Our Services to you
  • Process your payment for the Services
  • Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.

We will not pass on your personal information to any other third parties without first obtaining your express permission.



Whilst We use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.


Changes to the Facilities and these Terms

We reserve the right to change the Website, its Content or these Terms at any time. You will be bound by any changes to the Terms from the first time you use the Website following the changes. If We are required to make any changes to these Terms by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.


Applicable Law and Jurisdiction

You understand and accept that the relationship between you and Company shall be governed in all respects by the laws of The Netherlands.



You agree and acknowledge that all agreements, notices, disclosures and other communications that Company provides pursuant to these Terms, may be provided in electronic form.

If you have any questions regarding these Terms, you are welcome to contact us by email at sweetsalone@aurorafoundation.is.